Warranty Policy

Marketplace RMA guidelines must be followed during after-sales services

Beginning from the date of delivery, purchased products include a 3 month warranty. In the event of manufacturing defects, the Buyer can request a refund, partial reshipment or full reshipment within the warranty period.

Please note that the warranty policy does not apply to the following situations:

• Damage resulting from negligence, abuse, normal wear and tear or natural disaster and accidents, including but not limited to: burns, cuts, tears abrasions, scratches, watermarks, indentation or pet damage.
• Damage resulting from unauthorized modifications, except with written approval from Hyggetimes.
• Products not purchased through the Hyggetimes.
• Products with their own individual warranty policy.
• Hyggetimes reserves the right to refuse any RMAs applied if RMA fraud is found from the same buyer.